We’ve added a method by which you can get all your order links resent to you, which you can then use to redownload the PDFs of your past orders.

Why not try it out, here?

If you order PDFs from our store, we want you to be able to redownload your order without worrying about hard drive failures or new computers.

So, all PDFs purchased from Pelgrane will be available for redownload for at least ten years from purchase, although it’s our intention for this to continue indefinitely. To redownload, search for your original order and click the link to redownload; otherwise email us and we’ll set you up. Soon we’ll have a more automated way of resending all download links to you. This includes physical products – we always include both,.

If you’ve bought a physical version of our product from a bricks and mortar retail store, which is a member of the Bits and Mortar program. If they are not, and they won’t join, contact us and we should be able to help. Amazon and similar outlets are marginal; we’ll give you PDFs for your first Amazon order, but thereafter, probably not.

Sample pages from the Occult Guide by Paula Dempsey. This is a companion book to Bookhounds of London, a murder mystery, an essential reference for any 1930s London game and a great read in its own right.

Sample pages from Bookhounds of London, a campaign frame for Trail of Cthulhu by Kenneth Hite.


Retailer Support FAQ – Join Our PDF Support Program

Most of the sales of our games are made through friendly local game stores. Retailers let us print greater volumes of our books, giving us better quality printing and reach more customers. We sell through major distributors, and we want to help you sell our games. This page tells you want you need to know.bitsandmortarlogosquare

How do retailers buy our games?

We sell through all major games distributors including Indie Press Revolution, Alliance Games DistrbutionLion Rampant, Walrus and Carpenter, WarPath Games Distribution and Esdevium Games. To find your local stockist, see our contact page.

What support do you offer retailers?

To support our retailers, and encourage you to sell and promote our games, we are offering retailers the chance to give their customers copies of the PDFs of our games. We also want you to have the chance to offer pre-orders – giving your customers the PDFs of our games before shipping out the print version. These offers are not open to online discounters.

How does the PDF support program work?

You can get copies of any of our PDFs through the Bits and Mortar program. Bits and Mortar is a collection of like-minded publishers who want retailers to be able to supply PDFs to their customers where the publisher does. It’s free for retailers to join.  Sign up here.

How does it work with pre-orders?

When a customer pre-orders one of our products,  you simply share the PDF with them. Sometimes, we’ll update the PDF on the basis of customer feedback. In general, it will take three months from pre-order to print version, and your customers should be aware of that.