The holiday season is quickly approaching and we’re looking forward to spending quality time with family and friends. The Pelgrane office will be closed from December 25 through January 1.

Holiday Shipping Dates for the US and Canada

Orders received by December 7 should be received by December 25 but this cannot be guaranteed. Because we ship via media mail from Nevada, orders to the west coast will arrive sooner than orders to the east coast. Our US shipping point will be closed from December 22 through December 26.

Holiday Shipping Dates for Europe and the Rest of the World

  • Within the UK and Europe, most orders under 2kg will ship post. Orders heavier than 2kg, e.g. two hardback rulebooks, will generally ship by parcel carrier.
  • Outside Europe, post generally works best up to 5kg, and then parcel carriers take over.
  • Our non-US shipping point will be closed from December 25 through January 1.
Last Posting Dates
Parcel Carrier
Post
UK Friday, December 21 Monday, December 17
Europe (EU and non-EU) Monday, December 17 Friday, December 14*
Australia, New Zealand, and the rest of the world Monday, December 17 Monday, December 10*

*There are a few exceptions to the last posting date for post services:

  • Monday, December 3 for Africa and the Middle East
  • Friday, December 7 for Cyprus, Malta, Asia, Eastern Europe (except Poland, Czech Republic, and Slovakia), Caribbean, Central and South America
  • Monday, December 10 for Greece and Turkey

Please note that these dates are estimates. We cannot guarantee delivery by a particular date and we suggesting ordering as early as possible.

It’s coming up to the holidays, and here in the Nest we’re all looking forward to spending some quality time with family and friends. The Pelgrane office will be closed from Friday, December 22nd to Tuesday, January 2nd, and we won’t be available to answer emails or process orders placed during this time. We appreciate your patience!

UK & EU Shipping Dates

  • To EU addresses, orders we receive by end of Thursday 14th December will be shipped on Friday 15th December and should be delivered by 25th December but this cannot be guaranteed.
  • To UK addresses, orders we receive by end of Tuesday 19th December will be sent on Wednesday 20th December and should be delivered by Friday 22nd December.
  • Our non-US shipping point will be closed for the holidays between Thursday 21st December, and reopening Tuesday 2nd January 2018.

US Shipping Dates

  • US orders we receive by 15th December should arrive by 25th December but this cannot be guaranteed. We ship via media mail which usually takes 5-7 business days but the US Postal Services says it can take 2-9 business days. Please keep in mind that because we ship US orders from Nevada, addresses on the west coast will receive mail faster than the east coast.

All 13th Age preorders including limited editions have been shipped, but the tracking information will not be updated.

  • Orders to US customers went out on 31st July by media mail, which should take 2-8 days, but can take longer.
  • Orders to everyone else (including Canada) went out on 29th July. They went out by first class post (UK – two days) and airmail (3 to 18 days).
  • Bookplates for Canadian Escalation Edition customers will be sent separately to the book.
  • Orders placed after 31st July are now shipping out as normal pre-orders.

We are sorry if you haven’t got your copy yet – it doesn’t help that lots of people are boasting of their recent, shiny arrival, but we ask you to be patient.

 

 

After a very successful GenCon, copies of Night’s Black Agents are being delivered from the printer to our shipping points. We had a lot of people collect their pre-orders at GenCon so when I have that list, which should be this week, Night’s Black Agents will be sent to all agents. The estimated ship date for Night’s Black Agents is Monday 10th September. This is a conservative estimate and shipping will likely begin before then.

Thank you for your patience.